How long will it take to receive my order?

Typically, it takes 3-6 business days to receive your order. We’re doing our best to deliver it promptly for you.

What is your shipping details?

We only ship to the Continental US (excluding Alaska, Hawaii, and Puerto Rico). Free shipping for all orders. Typically, packages are delivered within a timeframe of 3-6 days. Depending on the availability, the packages will be shipped from either the Amazon warehouse or our own warehouses located in California or Georgia. Learn more here.

Do you offer special discounts?

Yes, we offer 6% discount to Military & First Responders. Learn more here.

Thanks for reaching out! At the moment, we don’t offer individual replacement parts for sale. However, we recommend checking the product specifications and visiting your local hardware or tool store, as many common parts can be found there.If you’re unable to locate the part you need, we’ll do our best to help track it down for you. To assist you promptly, please provide your order number so we can locate your purchase and offer the most suitable support.We’re here to help and appreciate your patience! If you have any questions or need help finding the right solution, feel free to contact us at inquiry@bilthardusa.com or give us a call at +1 (888) 680-2849 — we’re happy to help!

What is your return policy?

Hi,our return policy allows you 30 days from the date of item delivery to request a return. Please check our return/refund/exchange policy here.

What is your warranty policy?

Our warranty policy is clear, transparent, and designed to protect your purchase. For full details, please visit the warranty page here.

How to process a warranty?

Hello! To assist you promptly, please enter this link and fill in the warranty form here.

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Assembly was fast, works well with 2 bags haven’t tried more. Be advised you will have to block it up to dump into a wheelbarrow like it says in the other reviews. Wheels could be better fitting

It was easy to assemble

It was easy to assemble. Started right up and has been great so far no issues.

201cc

Have only used it once so far but it was great. Grass was long and mower had power to spare. Now it needs to pass the test of time.

works good

works good, very satisfied, would buy again.

Easy to assemble and works beautifully.

Just as described

Just as described. It was relatively easy to assemble. Best wagon I've ever owned. I purchased it mainly for the solid wheels. No flats for me!

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